![]() In common business practices, spam text messaging includes texting company marketing without the consumer’s consent, sending multiple texts at one time, using group texts and employing multiple forms of communication for the same call to action (CTA) – for example, calling or emailing a customer and then sending a text with the same information. Spam texts include several types of junk mail, either designed to sell customers unwanted products or to steal their data, passwords and personal information. Follow these best practices for implementing an effective text message marketing campaign that doesn’t spam your audience. If you want your customers to be engaged, they cannot interpret your text messages as spam. However, text message marketing also comes with some risks, and it’s important to follow texting etiquette to avoid tarnishing your business’s reputation. Also called SMS marketing, MMS marketing or text message marketing, this method of casual communication has better engagement rates than other channels, including email and social media: On average, it takes a person less than two minutes to respond to a text, compared with nearly two hours for email, according to Campaign Monitor. This article is for business owners who want to employ text message marketing without spamming their customers.īusiness texting, or when a company sends bulk messages to customers who have opted in to receive them, can be a highly effective way to reach your audience.By following proper business texting etiquette, you can prevent legal issues and maintain a strong relationship with your customers.Sending spam text messages can damage your business’s reputation and lead to significant fines.Text message spam includes texts designed to sell consumers unwanted products or to steal their personal information.To cancel an SMS send go to SMS then hover your mouse over the Actions menu icon (vertical ellipsis) to the right of your SMS and click on Stop sending. Note: Custom fields may increase the character count of your message which can cause higher charges. To add custom field personalization in your message click on the custom field button that appears in the top right corner. Note: One emoji is counted as two characters in a message. ![]() To use emoji in your messages click on the emoji button that appears in the top right corner of the message editor. Longer messages are sent as multiple SMS messages (up to 10 linked messages). Longer messages can have up to 1530 characters and 670 characters if they use diacritics. Longer messages are created automatically if the number of characters exceeds these limits. Messages using special characters including emoji and diacritics can have up to 70 characters. What is the character limit for my messages?Ī single message using ASCII characters (A-Z letters, punctuation and numbers) can have up to 160 characters. Set the message scheduling settings and click on Send text message to send it.This name will appear as the sender of your message. Add recipients by selecting the list(s) and the field used for the phone number.Choose the list to link your message to.Give your text message an internal name.On the Text messages page, click the Create text message button to create your text message. We’re not able to ensure top-notch deliverability without meeting those requirements by our customers, often this means P2P contact with Vonage to go through formalities:Ĭountry-Specific Features and Restrictions – Vonage API Supportįrom the Dashboard, go to SMS. Click here to learn more about GetResponse MAX.ĭue to the risk of SMS mass pumping attacks increasing on a global scale, note that whenever your’e launching a campaign in a new market you should get familiar with local market-specific guidelines directly from our provider Vonage website. SMS feature is available only in MAX plans.
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